How to Get Help
Asen Levov
Last Update één jaar geleden
When you need assistance with PolygrAI our team is here to support you every step of the way. Follow the guidance below to find answers quickly or connect with our support experts.
Search the Help Center
Our Help Center is packed with detailed articles and step-by-step guides covering all PolygrAI features. Before contacting support please search for your question or browse popular topics to see if the solution is already available.
Contact Support
If you cannot find the answer you need in the Help Center you can reach our support team directly.
Email Support
Send your inquiry to [email protected] and include as much detail as possible such as screenshots account email and any error messages. This information helps us diagnose and resolve your issue faster.
Response Time
We strive to reply to all support requests within 24 hours on business days.
Provide Feedback
Your feedback drives our improvements. If you have suggestions ideas or notice something that can be better please share your thoughts at [email protected]. We review every message and incorporate user feedback into our product roadmap.
Best Practices When Seeking Support
Report Your Environment
Let us know the browser and version operating system and any relevant device details to help us reproduce the issue.
Include Screenshots
Visual context speeds up our investigation and ensures we address exactly what you see on your screen.
Keep Your Account Info Handy
Having your account email or organization name ready allows us to locate your settings and history more efficiently.